A 45-minute promise only works if the equipment is already close. Ours is — staged in Erie, loaded, and assigned to crews that live in this county. That's the difference between the number on a website and the number you actually get at 3am in February.
Old-city Erie has clay laterals and unsealed block. Millcreek and Harborcreek have finished basements full of things that don't survive four inches of water. The lakeshore townships take the worst of the snow load and the ice damming. Rural Crawford and Warren County properties are usually on private well and septic, which changes how a Category 3 loss gets handled.
Fifteen-plus years working in these specific neighbourhoods means the diagnosis usually starts before we're through the door.
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